Don’t Take Our Word For It! Read Over 150 Five Star Reviews Here
Suddenly buying a pair of glasses has become a wonderful experience! Service at Jones & Co is excellent and I can't recommend them enough - they know exactly what is going to look good on you without trawling through lots of pairs of glasses. It was strange to be excited about picking up a pair of glasses - so many people have passed comment on them and said how good they look. I will definitely be back!
16:32 27 Jun 18
Once again I received top class service and specs I really like! With a complex prescription I need to know I'm in safe hands when selecting new glasses. Conor and his team gave a thorough eye test & made the selection process for my sunglasses a fun and pleasant experience. The coffee's good too!
15:35 18 Jul 18
My second time at Jones&Co. in less than six months! Absolutely stunning frames that you’re very unlikely to find anywhere else and second-to-none customer service :) I think it’s fair to say I’m becoming somewhat addicted to this new unique wonderful way of choosing and buying glasses! I will be back and I cannot recommend this place and amazing team of people enough! Thank you Jess for helping me pick a perfect second pair!
22:05 07 Jun 18
I don’t know why it took me so long to stumble across Jones And Co - blame the dodgy frames sitting haphazardly somewhere near my myopic peepers. Jones And Co are outstanding. The staff are lovely - professional, friendly, welcoming and (gently) enthusiastic. Their skills at choosing a selection of frames for you to try on will ensure that you leave wearing some seriously stylish spectacles. Their aftercare is excellent and they are happy to tweak until your frames are entirely comfortable. My only concern is how many pairs are enough........
21:08 21 May 18
Top class opticians. The team are all clearly passionate about what they do and make you feel in very safe hands. With the added bonus that they are all so lovely!
11:22 02 Jul 18
A fantastic experience from the moment I enquired right through to picking up my new glasses. They knew, from talking to me, the styles I might like and as such presented me with a selection, which were all fab! I'm really happy with my new glasses, they're different to typical high street frames and that's exactly what I wanted.
19:33 30 Jul 18
A fantastic service - very friendly and helpful staff, who try their best to find the frame that really work for you. Seems a little intimidating from the outside, but as welcoming as you could ask for. Thanks for all of the help, Gareth and team!
08:35 03 Aug 18
I’m a huge fan of Jones and Co. They care about great products, great design and great designers, which clearly comes through in their ethos. More importantly, they care about customers and finding something that’s right for you. It might not be what you first imagined but that’s why I keep going back
16:17 06 Aug 18
Wonderful staff, wonderful place, wonderful products, wonderful experience. A rare gem amongst businesses these days that have it all. It was one of the best retail shopping experiences we've ever had. It's places like Jones And Co that will always have a place on the high street, no internet business could compete. Truly awesome and highly recommended.
13:52 13 Aug 18
I can highly recommend Jones and Co. A really thorough eye test from Alex and great to meet Nick - he understood exactly what I needed (and wanted) on the frames. He was good fun as well as being very helpful. The customer care given at Jones's is second to none!
09:16 29 Aug 18
I was really impressed with their professionalism.
I had whole new level of experience when deciding which glasses to go for. I was very well assessed and I will definitely go there to get my next glasses!
16:10 21 Aug 18
If you’re looking for unique stylish frames with absolutely fantastic service then Jones and Co is the place to be. Being smaller in stature than most with petite features, I’ve always struggled to find frames that don’t drown my face. Never again, in fact, I left with 2 pairs. Their honesty in helping me find the right frame for me was perfect, no telling you what they thought you wanted to hear or directing you to the children’s section (which I’ve often encountered). I couldn’t recommend more highly!
21:58 03 Sep 18
Step inside and Explore a Unique Experience like no other !
I travelled up from Ashbourne, looking far and wide for an optician that could offer more than the "routine" of purchasing new glasses. The building you enter to access the opticians is unique and I experienced a friendly welcome. This is the beginning of a relationship rather than a purchase. I purchase glasses infrequently, taking my time to locate frames that work with my personality and stage of life. Travelling to Jones and Co is absolutely worth the travel, and the time to be fitted with the glasses that are unique, also provide you with the time to really make the decision that is right for you. Be prepared to come and experience the reception, the experience, and the opportunity to find a unique set of frames that reflect the person you are and want to be. I will update my review when I collect my specs! in 3 weeks, but I want to thank Gareth for brining out my inner "playful" side through my choice of specs!. And to the lady (sorry didn't get your name) who kindly helped with my decision making. I looking forward to writing up my review for part 2. Thank you Amanda
09:14 06 Sep 18
I have lived with massive eye problems and had procedures carried out in this country and abroad. I thought I was receiving the best treatment, but nobody could eradicate my problems entirely. Then, I met team Jones and had my eyes measured by Conor who came up with a totally different formula. Conor and Kathryn were responsible for transforming my life. Jones and Co. are the best optician's I have ever been to. Love you to bits :)
14:57 10 Sep 18
Brilliant service, the warmest response beginning from the initial phone call from Nick, to actually having my consultation with Deepal. I couldn’t have asked for a better experience. Pricing options make everything extremely flexible.
16:40 10 Nov 18
After my wife bought her new Lindberg frames in June I was impressed with the courtesy, friendly reception and professional approach she received so when it was time for my eye test I had no hesitation in returning to Jones and Co.
After the test was completed Nick showed me a number of frame options ( I too am a Lindberg fan) and we soon arrived at a frame/lens shape combination which we thought would fit the bill just fine.
We returned today to collect my new glasses and they are just what I hoped they'd be. Again Nick was as helpful as ever and I'll certainly return here when my next appointment is due.
17:59 10 Nov 18
Over the years I have tried almost every High St optician chain never feeling they have ever managed to get either the frame or the lenses quite right. I have a fairly complex prescription & I am D/deaf so a rushed assembly-line service in a noisy shop does not work for me. By chance an advert for Jones AND Co. on Facebook caught my eye so I spontaneously made an appointment to investigate. The store is easy to find and it is a delightfully quiet and pleasant environment. Gareth the optician looked after me ensuring he understood what my needs were and in turn ensured I fully understood what my options are and that I was 100% happy with my choice never rushing me. I was quite overwhelmed when I came to collect as my specs were everything I hoped and more ! I thoroughly recommend Jones AND Co if individual care and style is important to you. I really valued Gareth's care and attention he is a thoroughly lovely kind man, I'll be back !
00:26 22 Nov 18
I've been a customer at Jones and Co. Styling since Angela Campbell...the best service, selection of eye wear & setting in Manchester. Absolute quality. Thank you
17:52 23 Nov 18
Amazing staff and beautiful experience. Unique and top class quality. If you are looking for something that is a bit more than just glasses, This is the perfect place. High level of customer service and professionalism. They look after You from the moment you step in and offer amazing top class products. You'll feel welcome and comfy while having (I have to say it!) a beautiful coffee and a nice chat with the staff.
15:45 03 Dec 18
Excellent service, care and thoughtfulness from Jess at Jones and Co during my recent purchase of new glasses. A very good experience from beginning to end. I can recommend Jones and Co highly
11:55 10 Dec 18
Jones and Co have always made the experience of choosing glasses as pleasant as possible, spending as much time as needed to make the best choice. Jess was very helpful with my latest purchase...
21:03 29 Dec 18
It’s a very special experience going to Jones and Co. Treated as an individual who matters to them, never rushed, nothing is too much trouble... not many achieve that kind of service and they do it every time. Add in the wonderful frames they have that are so different and stylish and I’m going nowhere else. Go and see them if you want your glasses to be part of your style and not just something that helps you see.
08:44 04 Jan 19
Excellent service during my recent eye test and selection of news frames & lenses. Choosing the right eyewear is a very personal decision and Conor, Jess and all the staff offered expert guidance on both styling and technical aspects throughout the process, which I found reassuring. They made me feel a valued customer. I am delighted with my choice of eyewear and highly recommend Jones And Co.
12:47 15 Jan 19
superb service.. solved my eye dilemma with a comprehensive test.. i hoped for a pair of frames that will last a lifetime and i found them here.. thank you..
18:49 17 Jan 19
Went to Jones because I wasn't happy with the usual high street styles. I wasn't disappointed, they helped me choose some great frames. Wonderful individual service, highly recommend if you are looking for something a bit different. Customer service second to none!
13:05 22 Jan 19
Jones and Co are excellent opticians. I have just received my second pair of glasses from them and the experience was just as brilliant as the first time I visited. As someone who works in customer service for a major retailer, I have to say that the customer service I received at Jones and Co was exemplary. From arriving at Reception to the extensive eye test to the personal fitting service, nothing is too much trouble. I was treated as a very special person with unique needs and the range of glasses I was shown were absolutely beautiful. I have worn glasses for around ten years and the glasses from Jones and Co are the very best I have worn. I get compliments every day about my glasses as they fit me so beautifully because they were styled for me. That is Jones and Co. I can't recommend them highly enough.
14:53 26 Jan 19
I can’t recommend Jones and Co highly enough. The experience is poles apart from normal high street opticians. I’ve been wearing glasses since childhood and so have seen my fair share of opticians. The eye test is thorough and high tech (so no air being pumped into your eye) and the way in which you look at and choose your glasses is just transformative. The staff are professional and approachable- the experience was phenomenal.
11:42 01 Feb 19
A lovely experience...if only every purchase I made was as luxurious and supportive as selecting my new glasses! Thanks Gareth for helping me find a fab pair. I’m getting compliments already.
14:37 06 Feb 19
Outstanding customer focused service. Everyone I have dealt with has filled me with confidence. They listen to even the vaguest ideas and come up with perfect suggestions for what frames might work (and what won't). I hate being overwhelmed with choice - this doesn't happen at Jones and Co and is exactly what makes it such a special place. I now have two pairs of completely contrasting Theo frames - both look fab! I can't recommend Jones and Co highly enough.
21:30 23 Feb 19
Went to Jones and Co after year of using this High Street Opticians and the experience could not be more different. From the eye test which was more thorough to staff actually taking the time to advise on frame styles and lenses which would be most suitable. I love my new glasses and the quality of the varifocals is a lot better. Thanks to everyone at Jones and Co
07:19 28 Feb 19
Honestly and without a doubt the best experience I’ve ever had at an opticians. As someone with a bit of a weird prescription it had really got to the point where specsavers just didn’t cut it anymore, appointments were rushed and advice on suitable frames was nonexistent. Jones & Co provide such a thorough, helpful and friendly service that for the first time in a long time I am confident in the glasses I’m wearing, both prescription wise and aesthetically. The biggest thank you to Gareth for his advice and guidance, you made my visits an absolute joy
12:32 13 Mar 19
Fantastic and personable service with a distinguishable style that is reflected in their products. I have been looking for the 'right' frames for some time and easily found a selection of several contenders at Jones & Co. Not only that but my eye test resulted in a prescription that is far superior to anything I have ever experienced from a high street chain. I would struggle to look anywhere else in the future.
17:20 01 Apr 19
Just purchased a pair of sunglasses to go alongside my two pairs of glasses. I looked forward to choosing them so much and the experience didn't disappoint me - it was so relaxing and enjoyable. Kathryn tempted me with various styles and I chose the pair that took me out of my comfort zone because as Kathryn said they made me smile. Am now waiting for some sunshine to wear them. Thank you very much Kathryn for your help.
18:35 05 Apr 19
What a find Jones and Co was for me.
Looking for frames that stood out, I came across them online, with a handy video about choosing a pair of glasses.
The team show you a tray of about a dozen frames they think might be what you're looking for after consultation
With helpful advice it's like having a personal shopper.Thanks again to the team, can't wait to get more compliments from my new one's.
16:18 13 Apr 19
REVIEW FROM CHRISTINE BUCK
My Mum was so impressed she asked me to put a review on google!
“I’ve always had problems getting my new glasses correctly fitted each time I change them. It was always a job I loathed!
I decided to give Jones and Co a try, and have been converted.
The service I received was very professional, and always helpful, nothing was too much trouble.
Special thanks goes to Jess and Catherine who looked after me and provided super service.
I’m sure I will be a return customer!”
18:11 22 Jun 19
Excellent customer service, glasses out of this world. Overall a great experience. Highly recommend. Coffee is good also..... Mr & Mrs Brannan
15:20 30 Jun 19
Absolutely fantastic opticians. Been with Jones and Co. for two years now and just recently got my second pair of glasses from them. Couldn't be happier with the service they provide. Always happy tp help no matter how big the issue is and I have certainly had some issues with my glasses and complex prescription! In addition, I cannot not speak highly enough of Nick and all the help and assistance he has given to me over the past two years and two pairs of complete glasses. Excellent gentlemen and couldn't do enough for you!
17:31 01 Jul 19
After visiting more than a dozen stores over the past 6 months I finally found a pair of perfect glasses at Jones and Co. Not only do they stock amazing selection of frames you wouldn't find on high street stores, the team do a great job on advising on what works the best for you. So happy with my choice of glasses!
10:54 09 Jul 19
Writing a review of Jones And Co. as "opticians" is a bit like writing a review of a bespoke tailor as a "clothes shop". Obviously the basic competence is there of carrying out an eye test, keeping decent clinical records and finding frames that will suit. What sets them apart are the classy and calm atmosphere of their premises, the paramount quality and range of their frames, and a standard of customer service that can only be understood by experiencing it. To expand on this latter point, going to Jones And Co. always makes me feel special. It is to step away from the anonymous, mundane and collectivist culture that pervades most cities and shopping centres: instead to step towards a culture that appreciates each customer as an individual.
Samuel Aidan Martin
11:10 31 Jul 19
A huge thank you to everyone at Jones & Co (Gareth Alex Jess Catherine and Aimee), what an amazing team, their customer service has no bounds, they are all extremely professional and friendly. Had eye check and got the glasses of my dreams, Anne and Valentin. Anyone who is checking out reviews to choose an optician go to Jones & Co, I promise you won’t find better.
15:31 05 Aug 19
I’ve just bought my 4th pair of glasses from Jones and Co and wouldn’t go anywhere else. Absolutely top quality service with a wonderful choice of gorgeous frames. The best customer care and professionalism you will ever experience. Thanks everyone for helping me choose my “new look” again.
21:48 14 Aug 19
In my experience , if you shop here you’ll find a friendly customer service.
There’s an excellent selection of frames and a wise , intuitive staff to give unhurried advice on choosing frames and lenses.
These people know their stuff.
10:48 21 Aug 19
The Jones And Co. opticians experience is like no other. Immaculate attention to detail in the service, right from how you are greeted up to the personalised chocolates on your final appointment. The selection of frames is comprehensive, stylish and inspired; the team are informed, insightful and dedicated. Quite simply the best opticians for eyewear selection, fitting and optical knowledge.
09:54 22 Aug 19
Brilliant experience, friendly, welcoming, knowledgeable. I've never felt comfortable choosing glasses before but these guys are brilliant. Pushed me beyond my comfort zone and i'm so pleased they did. Really happy and would recommend them to anyone.
09:24 13 Sep 19
This is a first class optician I have used for over 10 years. They take pride in ensuring glasses suit and moreover are comfortable.
10:28 25 Sep 19
The most positive experience I have had at an optician. Relaxed, good choice of frames, thorough eye test and a slight problem with one frame (picked up by the Jones team rather than me) was dealt with brilliantly.
09:32 13 Sep 19
A truly personal service! The style consultation was brilliant, it took me a little out of my comfort zone, but I've come away with glasses that everyone says really suit my face. Gareth did a great job!
20:47 16 Oct 19
A truly personal service! The style consultation was brilliant, it took me a little out of my comfort zone, but I've come away with glasses that everyone says really suit my face. Gareth did a great job!
20:47 16 Oct 19
Had a wonderful experience at Jones and Co, having my first eye test in years. The staff were very friendly and knowledgable, delivering great customer service. Nick’s advice on frame styles and lenses was very helpful and professional. I’m very pleased with my selection. HIGHLY recommended.
20:01 11 Nov 19
The customer service was excellent and had a great attention to detail. I described what I was looking for and was given a great insight into the craft and how I should make these decisions. Would highly recommend.
22:14 30 Nov 19
Jones & Co is a very friendly practice. I was just browsing when Nick politely asked if he could help at all. I explained that I liked the frames but had to stick to rimless because it was hard to find frames big enough; he asked if he could try to meet the challenge, then showed me a suitable frame straight off - my daughter said "you have to get those!". I didn't want to rush in, so Nick suggested the first step was to get an up to date prescription.
The optometrist was really excellent and I am very happy with the prescription, my reading and distance vision are both much clearer. I have been delighted with the performance of the lenses from the moment I looked through them. Jones and Co get this vital foundation absolutely right, and it is the basis of my confidence in them.
What differentiates Jones and Co further though is the most professional dispensing optician practice I have ever encountered. I wear glasses all the time, and have a complicated relationship with them! In the past I have often felt like I was guiding the optician rather than vice versa. Nick listened carefully as I described what I liked and didn't like about my current glasses, what I wanted and didn't want. He then came up with a selection of frames that I would not have chosen myself - I liked some of them more than others, but all of them more than any of the pairs I've been wearing for the last few years.
I've just picked up a second pair. I am very happy to recommend Jones and Co. Glasses are deeply personal items as well as essentially part of your wardrobe - its hard to think of a team that collaborates so closely with you to understand and meet such a complex set of personal optical, style, and personal taste requirements so well as just a company, they feel more like friends.
15:18 05 Dec 19
First pair of glasses so understandably, somewhat apprehensive about how, what, when etc. Recommended Jones and Co by some friends and walked through the process with care and consideration. Lovely staff, nice environment and importantly, super-knowledgeable about what I should wear vs what I think I wanted to wear! Also great after care and comms so I will be going back for sure.
10:36 28 Dec 19
I would have no hesitation in recommending Jones and Co. They are completely different to usual high street opticians. I had a personalised styling consultation in a relaxed and friendly atmosphere and did not feel rushed or pressurised at all. am very pleased with my new glasses.
17:46 22 Jan 20
I came here because I went round pretty much all the opticians in Manchester and was very bored with the limited selection they had. It turned out to be an all round lovely experience from start to finish and everyone there was very welcoming and seemed really genuine. The eye test was very thorough and I came away with a prescription that was perfect (I had a bit of a lazy eye as a kid and there was a disconnect between the images relayed from left and right but the optician compensated for that.) They’ve also got a great range of frames which are specially picked out for you. I ended up with some beautiful Masunaga frames (quite pricey for me but definitely worth every penny). Would definitely recommend, even if just for an eye test as you’ll know you‘ll be in expert hands!
19:24 24 Jan 20
I've been a customer at Jones and Co. for over 20 years... since Angela Campbell...the best service, selection of eye wear & setting in Manchester. The best quality & attention to detail. Thank you
12:58 28 Jan 20
I have been attending Jones and Co since the company was originally opened by Stuart Jones, over 21 years ago.
This was my introduction to a wonderful 5 star optical service that has continued and has remained so since the company was taken over by Conor Heaney.
Since my initial visit, I have received excellent care and attention, in addition I have had some amazing spectacles. In fact, people have stopped me all over the world and made comment on how much they admired my glasses.
The spectacles may be a little on the expensive side compared to what you may be able to purchase on the high street. However, they are well crafted, uniquely styled and they make me feel wonderful when I wear them.
My glasses are WORTH EVERY PENNY in my opinion.
19:07 10 Feb 20
Impressions from reception were excellent. I have then had an excellent eye-check and the prescription was spot on. The style consultation was brilliant, and Nick had done a great job selecting a set of frames to suit the brief. The end result was a great frame, top spec lenses and a perfect fit. Overall very satisfied. Many thanks.
00:25 28 Feb 20
Outstanding and unique customer journey from start to finish! My initial impression was that, since it was a boutique for high end spectacles and in a very upmarket location (King Street), that it would be a bit "snobby" towards me, but nothing could be further from the truth! I initially found out about this place online so popped in during my break on work (I work nearby) to see what it was all about. I was greeted warmly by Nick, he discussed my needs and budgets, and chose a few examples within my range as an example of the spectacles they are selling. These are NOT like specsavers or vision express. They are all from niche, artisan companys that I had never heard of, but when I went away and googled I realised that they really are rare, beautiful pieces. I booked an appointment and eye test, and even the eye test was a much nicer experience. I had a free eye test with Boots opticians through work and it was an absolute catastrophe. Not to mention they got my prescription wrong! Jones & Co were the polar opposite. I was offered coffee, the eye exam was much more laid back and enjoyable, and I was able to see beyond 20/20 with the lenses that they chose for me. When it came to picking a pair, Nick came with a selection he thought suited my face and personality best, and I opted for a pair of Masunaga, designed by Kenzo Takada. absolute work of art! Even the lenses are special, I believe that they are the thinnest lenses available in the world. Overall, I cannot recommend Jones & Co enough. Yes, the cost is higher than you would pay at another opticians, but they were able to work out a really good payment plan with me over 12 months to split the costs interest free after an initial deposit, so that really works out in my favour. I get to own a pair of spectacles that are unique, beautiful, they tell a story and I didn't have to break the bank at all to get them. I left feeling happy with my choice, not pressured into a sale, comfortable and relaxed. I will definitely be getting all my spectacles from Jones & Co from now on!!!
20:57 17 Nov 19
Great range of jazzy frames, very friendly service, made to feel very welcome. As a caveat, it is not cheap, but as the old adage goes, you get what you pay for, and the price is reflected in the quality of the glasses and the service. Would definitely return.
13:07 29 Feb 20
10/10 service from Jones & Co. The eye test was in depth, and I feel like I've got the best prescription I've ever had.
On top of that, Nick- my styling optician- was fantastic. He spent plenty of time trying to find me the perfect glasses within my budget.
The whole buying experience at Jones&Co makes you feel really valued as a customer.
13:34 11 Apr 18
I can honestly say, customer service is second to none. Would never go anywhere else, even for just my eye test.
I have been to other places and nowhere compares.
The stunning array of eye wear, and the attention to styling that is given is exceptional. How many people go to opticians and are left to chose a pair of glasses themselves!! I know I have experienced that in the past, and it’s hard.
I myself don’t like things that everyone else has, I like to be individual and I like quality. There is a saying buy cheap buy twice..... my first pair of glasses I purchased 5 years ago, I know will these will last me a lifetime, they are still going strong and look just as good today as the first day I bought them. This hasn’t stopped me in purchasing different frames.
A huge thank you to all of you for your help, smiling/ friendly faces
17:34 07 Jan 21
What can I say, apart from excellent service from eye test to choosing the frames. All members of staff made you feel welcome. Thank you Tracy for taking to time to go through the frames with me. Everything was explained very clearly and wasn't rushed throughout the whole process. Would definitely recommend you to anyone who needs an opticians.
17:33 11 Dec 20
From beginning to end this was without a shadow of a doubt a 5 star experience! They were recommended by a friend, so I already had high expectations and they didn't disappoint. From the greeting, to the eye test, to the journey of picking my glasses, the service was outstanding. Tracey made my journey of choosing my glasses feel very special, and the rest of the team were also amazing. I will be back when I'm ready for my next sight test and next pair of glasses
10:33 05 Dec 20
There are 2 parts to a great experience with any optician, the first being the quality of the eye test and secondly the knowledge and expertise of the design service. Jones and Co excel in both areas, the choice of frames and lenses on offer are all top quality with great designs available and combined with excellent service from Gareth make the whole experience far superior to anything else I have experienced in the UK
13:35 11 Dec 20
Jones and Co is the best glasses buying experience I have ever had. The staff are friendly, professional and willing to spend time helping you select the right glasses for you. The frame selection is superb. Special 'thank you' to Deepal for her help and advice.
10:34 28 Nov 20
The whole experience from start to finish was fabulous... Having someone pick out the glasses they think we're suitable was a real luxury and the selection of frames was really great. I purchased glasses.. Cudnt wait to wear them and I have had many compliments. Would highly recommend!
Wow! I’m not really one for writing reviews, let alone for an opticians, it just wouldn’t have crossed my mind! But then, that’s because I’ve never been styled for eyewear before. My experience today with Jones & Co was simply brilliant, I hadn’t known what to expect, and was slightly apprehensive about the appointment having had no luck in a long hunt for new glasses. My doubts were absolutely unfounded - the team were so welcoming and down to earth, I felt like I’d had a great day out(!) - so much more than just an eyewear appointment. Tracey took the time to listen to what I thought I wanted, and then selected a range of glasses based on our conversation...I ended up with two pairs, neither of which I would have picked on my own and which I love. I’m so excited to pick them up. I genuinely never thought I’d be so enthusiastic about eyewear! A huge thanks to Tracey, Gareth and the team for being so fab and encouraging me to look beyond the high street glasses I’d picked in the past!
The best buying experience I have had after 30 years of wearing glasses. Tracey took time to make it a fun, pleasant experience and provided great advice on styles that suited me and frames I would never have chosen is left to my own devices.
now have 2 pairs of fab glasses; one for work and one for fun! 😊
Another superb experience replacing my glasses. Been enjoying these opticians for over 6 years and every visit is as fantastic as the first. A truly wonderful and dedicated team of interesting and caring people. Inspiring.
I have recently bought some new glasses from Jones & Co.
I am so delighted with them and can’t thank the team enough for all the care and help they gave me in choosing the frames.
It was brilliant from the moment we walked in. Everyone so enthusiastic and such a great choice of frames.
I would recommend them to anyone wanting new glasses.
I have been going to Jones and Co for about 5 years now. I found them when I was really struggling to find any glasses that I liked. I hated wearing glasses as they were heavy and uncomfortable. I wore contacts for many years and avoided wearing my glasses in public. That has all changed. Jones and Co provide a great service from the relaxed and very thorough eye examination through to choosing your frames. The staff are all lovely and put so much effort into giving you a great experience. This time I saw Alex for my eye test and Deepal helped me choose my frames. Thank you so much for all your help. I love my new frames and can’t believe how thin the lenses are. It was so nice to see you all again x
I’ve been wearing glasses since I was eight years old and this is the best experience I’ve ever had at an optician. And it is an experience. A fantastic experience. The staff are lovely and friendly right from the very first encounter. Hot and cold drinks are served, prosecco if it's after midday. Time is taken to get to know you so that the right frames can be found to fit your look and personality. Nick did an excellent job choosing my frames. I loved the first ones he picked for me. It was great not to have to wander around trying to find something that I might like, only to find that it that doesn’t fit and then having to start the whole process again. Not only did I leave with glasses that I love, but a goodie bag as well.
If you’re looking for new frames I would highly recommend Jones & Co Styling Opticians
Wonderful experience in Jones & Co this morning! The staff are so friendly and welcoming, explained how everything works at their store and guided me through the selection of glasses. A lot of the eyewear I’ve never seen before - it was an awesome experience.
Thank you 💛
So as I’m getting old (only 27 months off the state pension .....OMG) I decided I should get sensible glasses for a change, you know, a dark colour and ones that let me blend in with the crowd, cos that’s what old people do isn’t it ?
But then I thought.....nah
Ive been coming to Jones and Co for many years, but I don't do that to blend in with the crowd, so might I might as well make a bold statement lol
As usual, from the start of the journey with my eye test, great help from Gareth choosing the frames to picking up my glasses a few weeks later the whole process was business like, without fault and most importantly fun.
I’ve not yet had the opportunity to purchase glasses from here but I genuinely believe that the very short but thorough examination I had with them before being sent to the eye emergency department has helped to save my eyesight. Alex Rigby was very clear that I had to urgently attend the hospital due to my eye pressure and even called me after I left the appointment to check I was being seen at the hospital. Since then (which is still under a year ago) I have had five operations on my eyes for glaucoma secondary to uveitis which I had never been diagnosed with before. Thank you, Jones and Co (and particularly Alex). I will return for some frames as soon as everything has settled!
Great experience. For the first time ever I have a pair of glasses I really really like. They are different and I have already had compliments about them! This is an excellent, professional and bespoke service. They are also very clear when you make the appointment about pricing so you know what to expect once you commit! Thanks - I'll be back.
As a new customer to Jones & Co. I was given a warm and friendly welcome and felt immediately at ease. My eye test itself was thorough and relaxed. It was nice to feel like I could ask questions and not feel rushed.
Having loved my existing glasses for 3 and a half years, it was always going to be tough to find some frames that lived up to my favourite specs but Nick did it!! (2 pairs actually!)
Nick listened to what I was looking for and got the balance just right! Fantastic service overall and would 100% recommend. The mulled wine, 2 days before Christmas helped too!
As a spectacle wearer for 48 years I have to say this is the most amazing optical experience I have ever had . The eye test itself is great and unhurried ( thanks chick I’m not great with names !)
It’s far from cheap but the service and quality is fabulous.
The team are extremely knowledgable and go out of their way to provide a tailor made service for each individual .
I will now never go anywhere else .
Special thanks to Gareth for spending a challenging few hours with sceptical me ! .
He then yesterday excelled in repeating the same standard for my daughter . Team Jones and co you are all awesome 😎🤓👌😁🎉
Been using this opticians since the early 90s when it was in St Anne’s Square in Manchester, and its as good now as it was then.
Conor’s team offer up excellent service on a different product than regular high street Opticians. From eye testing through to help with styling and glasses selection, their personalised service has brought me back time and again to Jones & co.
There glasses are unique and an investment, which has been made even simpler with their new spread payment system. I’d recommend them to anyone who wants a great product delivered through one of the best service experiences I’ve ever experienced.
Wow. This is so different from my experiences at normal high street opticians. In addition to an excellent eye exam the way in which you choose your glasses is just so different. So much thought and care have gone into the process and you come out feeling so different. I cannot recommend them highly enough.
I’m very, very impressed with the service from Jones & Co opticians. Honest, no pressure to buy, good advice on what worked and what didn’t. And then when I picked up my new glasses 👓 some very nice chocolates. A big, massive thank you.
Lost my precious specs on holiday and was heartbroken to find out that the style had been discontinued! Jones came to the rescue - sourced some frames directly from the French manufacturers and so I was able to have the same beloved glasses again. Brilliant service and would highly recommend �
I was sceptical at the idea of a styling optician, but having had so many pairs of mediocre glasses over the years, and despairing at the lack of choice for medium/high prescription lenses on the high street, I thought I'd give them a go. So pleased I did! Great experience, top notch service and so many lovely and unusual designs to choose from. Nick helped me to find a pair that could have been designed exactly for my face. I feel good about wearing glasses for the first time ever.
I've reached that time in my life when I need varifocals and my current frames (also from Jones and Co) just weren't suitable. I explained my requirements and concerns about finding something that would still look good on my small face. I love the fact that staff at Jones and Co not only have time for their customers but also have the expertise to make sure customers leave with the frames that will work for them stylistically and also technically. It's such an enjoyable experience!
First visit to Jones & Co but will not be my last. Really outstanding customer service and care for the details. Listened to my relatively vague requirements and interpreted them to 2 pairs of really fantastic cool glasses. Many people have already commented on how fabulous the glasses are (on me) and I pass on the recommendation to visit Jones & Co. Many thanks again...
I love everything about Jones & co but the best thing is the quality service from the lovely staff. Whether you are looking for new frames or need adjustments, they are so friendly and patient and always make you feel welcome and at ease. It is a unique and fun experience. Thank you for fixing my glasses (again!) today!
All I can say is what a fabulous experience, a personal shopper for your glasses. I loved the way it works, I don’t choose what I think I like and suits me, you guys do, which is understandable when you think about it. And what is incredible, is the number of people who have commented on them. I do tell them where they were purchased and I hope they partake in the experience, it’s so worthwhile and if they are anything like me they will want to go back for more.
Been a customer of Jones & Co for a few years now - three different set of frames in as many years, in fact.
Each time the folk there have been exceptional. Given me honest, straight-forward advice, listened to what I was looking for, presented great options time and time again.
Every visit I've left with something I love, and which I often get compliments on. They've even been kind enough to treat me with a glasses wardrobe which I use to display my frames even when I'm not using them.
Fantastic company, great selection, and can't wait to go back!
Having recently moved to Manchester I chose Jones & Co based purely on online reviews. I am glad I did! I particularly enjoyed the process of choosing frames for my new glasses, not something you’d usually associate with fun, but I was shown a lovely selection of frames, received helpful advice & was not rushed or pressured into choosing. I got my new glasses yesterday and am very happy with them.
Many years ago I visited EVERY optician in Manchester, searching for the Holy Grail...a pair of glasses that would be impossibly light and comfortable, and virtually indestructible.... and that would enable me to see clearly, everything from close reading, to computer screens, to driving conditions and theatre shows! The lovely people at Jones & Co spent so much time with me, patiently showing me all the options, and advising me to try a Titanium frame with lightweight varifocal lenses. Eureka!! This was the end of my search. I'm not a follower of fashions, but I was quietly delighted to find that complete strangers now stop me to ask me where I bought my glasses, because they are so elegant, minimalist and discretely stylish. Visiting Jones & Co is like visiting old friends...there's always a personal welcome and the offer of a cup of tea!! Don't even think about going anywhere else!
Absolutely fantastic service from a very professional team. I had the best eye test I'd ever had and was guided through choosing new glasses that fit me perfectly and look great on. I wish I had found Jones and Co a long time ago, will never go elsewhere for glasses now.
I've had awful experiences with glasses in the past - terrible quality, bad service and so on. I loved my experience with these guys - eagerly awaiting my appointment next week to pick up my new glasses, but the service here is unlike any high street opticians. It's a completely personal experience, not the standard sales technique you'll be used to.
My stylist Gareth pushed me to try different frames to suit my face shape that I would never have normally picked up - friendly, knowledgeable and professional, you can't fault the staff here and I absolutely loved the pair I went with. If you're looking for a high quality frame that's totally unique, you should definitely try this place. They are a little more on the expensive side it has to be said, but what you get is worth the price tag - I'll certainly be back!
I have been using Jones and Co for many years. Whilst I am not a regular visitor, I would not look for eyewear anywhere else. I appreciate the personal touch that an independent company can provide. Highly recommended.
Ever since I was a kid I hated wearing glasses but Conor and his fab team have changed that! A fantastic eclectic range of frames, that are carefully chosen to suit ones face. A truly genuine personal service. I have lost count of the compliments paid about my latest pair, and how well they suit me. I wouldn't go anywhere else.
I had my problem with finding a multifocal or varifocal glasses and after spending so much money and time in orher place finally I found Jones and Co and I have been using my glasses everyday and very happy about it